Wellness Department Manager
Schedule: Full-time, 40 hours per week. 8-hour shifts, 5 days per week.
Availability: Availability to work opening or closing shifts is required. One weekend shift is also required each week.
Age Requirement: Must be 18 years or older.
Location: The Truck Patch in Jonesboro, AR
Address: 906 Southwest Drive, Suite B Jonesboro, AR 72401
Benefits: Full-time team members are eligible for the following benefits at The Truck Patch:
- Extensive Medical Coverage
- Vision Plan
- Dental Plan
- 20% off Store-Wide Discount
- 401K with match
- Paid Time Off
The Wellness Department Head provides a delightful customer experience while maintaining a welcoming, well merchandised department. This person supports the store operations and embodies the spirit of servant leadership. The Wellness Department Head interacts with customers, vendors, and Truck Patch Team Members in a positive and authentic manner.
Daily Operations
- Acts as a community resource - Honestly and respectfully assisting customers with wellness products in compliance with DSHEA law.
- Follows the current TP ordering SOP to maintain fully stocked shelves in all departments.
- Understands and performs TP inventory management functions.
- Maintains accurate and up-to-date product signage throughout the entire department.
- Works in cooperation with Store Manager/Owners to closely maintain all elements of department sales performance.
- Keeps up to date on wellness and natural product trends.
- Searches to find innovative and QUALITY supplement and H&B lines.
- Supportive and engaged with customers
- Able to work with Physician’s recommendations for diet/supplement needs.
- Participates in Manager on Duty assignments as needed.
- Performs other duties assigned.
Team and Leadership
- Participates in the hiring, evaluation, training, coaching and development of Team Members in collaboration with the Store Manager.
- Supports store experience by upholding TP Guidelines for staff appearance, energy, quality and cleanliness.
- Participates in scheduled management and departmental meetings to ensure core operational functions are followed.
- Servant Leader - Fosters team development and cohesion through service to each other.
Key Attributes
- Background in natural wellness is necessary, including strong knowledge of vitamins, supplements, and holistic body care.
- Knowledgeable of specialty diets (ie; Low Sugar, Gluten free, Paleo, etc.) and able to assist customers with reading labels.
- Excellent customer service skills
- Strong analytical and mathematical capabilities.
- Motivated to work a flexible schedule including nights, holidays and weekends.
- Able to be on your feet for up to eight hours.
- Excellent time management skills.